Committed to providing Medical Office Assistant (MOA) services that exceed the performance / efficiency of in-house staff!
Your clinic's success depends on the quality and performance of your staff. As Clinic Owners and Operators ourselves, you can trust HealthCare HR to meet your needs and expectations!
We have partnered with a large international company that provides virtual support to some of the world's largest companies. Together, we are now providing virtual HIPAA / PHIPA compliant administrative support to healthcare companies 24/7. Our staff is able to communicate with patients over the phone or through a secure messaging service, schedule appointments, and handle administrative tasks such as attaching and categorizing test results to patient files.
We look forward to helping ease your administrative burden, allowing you to spend your time focusing on what matters: You, your staff, and your patients' wellness!
Never be Short-Staffed. Whether your business has grown and you need more admin, or you need to urgently replace someone who quit, we have you covered!
We know how hard it is to fill empty Admin positions. Even if you can find qualified candidates, posting / reviewing resumes / interviewing / handling contracts / training takes time. Let us take that off your plate!
Your in-person staff will be able to focus entirely on face to face patient interactions without the distractions of all their other tasks!
Forget about creating work schedules, dealing with vacation requests, or figuring out who's going to do the work required if someone calls in sick. We take care of that for you!
Our Staff is available to work any time of the day, 7 days / week. Just tell us your preferred hours.
We provide data on the number of documents processed, calls handled, abandoned calls, wait times, and more. Make educated HR staffing decisions based on your needs!
Our service is cheaper than hiring your own Staff at local market rates, especially after considering additional labour costs such as vacation, benefits, CPP, EI, etc.
With minimal annual increases in cost, our staffing solution gets cheaper compared to having in-person staff with each passing year! Your in-person staff would be due for raises and increased vacation over time.
Our staff works in a secured environment and understands HIPAA and PHIPA privacy compliance, reducing the risk of any privacy or security breaches.
Have you ever hired and trained new staff only to find out that they either aren't reliable or aren't capable of doing the job? What if, for the same cost, you could train multiple new Agents at the same time and have them COMPETE for the available positions? With HealthCare HR, that dream just became a reality!
Have your most experienced staff train your virtual Medical Office Assistant by sitting with and guiding them on a live screen share in MS Teams / Google Meet, etc. to ensure training is done the way you like it.
This is the best choice if you need Admin help ASAP. Your new MOA can be working for you in just 3 weeks!
We will teach your new Medical Office Assistant(s) how to use your EMR prior to launch day so you can get started on clinic specific tasks from day 1.
We will train a replacement in the event your MOA leaves.
As clinic owners and operators, we understand the impact exponentially increasing costs have on your clinic's ability to provide your patients with the best possible healthcare. We want you to be able to spend your money on nurses and other allied health professionals, so we offer the most SECURE and COST EFFECTIVE solution available on the market!
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