A virtual Admin staffing solution
Committed to providing our customers with administration services that exceed the performance and efficiency of in-house employees!
The HealthCare HR Advantage
Your clinic's success depends on the quality and performance of your staff. As Clinic Owners and Operators ourselves, you can trust HealthCare HR to meet your needs and expectations!
About HealthCare HR
Like many Healthcare companies in 2022, our medical clinic was in a staffing crisis. We were struggling to hire and retain administrative staff and salary costs started increasing to unsustainable levels. As a result, our managers ended up spending countless hours every week reviewing resumes, interviewing potential candidates (if they decided to show up), and even taking turns answering the phones and checking in patients themselves because we had nobody else to do it. We also had our most senior administrative support staff constantly working less efficiently because they were always spending time training new employees.
With nothing changing after many months, we decided we couldn’t continue to operate our clinic in this manner, so we started looking for a virtual staffing company. We hoped it would allow our managers to focus on their usual tasks, relieve our senior support staff from constantly having to train new people, and even free up some space in our cramped offices, but we couldn’t find anything remotely affordable that met our admittedly high standards. That was the point at which we decided to start our own virtual administrative staffing company and launched HealthCare HR, a virtual administrative staffing solution provider.
OUR SERVICE
We have partnered with a large international company that provides virtual support to some of the world's largest companies. They have operations in both the Philippines (English) and Morocco (French). Together, we are now providing virtual HIPAA / PHIPA compliant administrative support to healthcare companies 24/7. Our staff is able to communicate with patients over the phone or through a secure messaging service, schedule appointments, and handle administrative tasks such as attaching and categorizing test results to patient files.
We look forward to helping ease your administrative burden, allowing you to spend your time focusing on what matters: You, your staff, and your patients' wellness!
your benefits
STAFFING CERTAINTY
STOP DEDICATING YOUR DAY TO HR
STOP DEDICATING YOUR DAY TO HR
Never be Short-Staffed. Whether your business has grown and you need more admin, or you need to urgently replace someone who quit, we have you covered!
STOP DEDICATING YOUR DAY TO HR
STOP DEDICATING YOUR DAY TO HR
STOP DEDICATING YOUR DAY TO HR
We know how hard it is to fill empty Admin positions. Even if you can find qualified candidates, posting / reviewing resumes / interviewing / handling contracts / training takes time. Let us take that off your plate!
INCREASED JOB SATISFACTION
STOP DEDICATING YOUR DAY TO HR
INCREASED JOB SATISFACTION
Your in-person staff will be able to focus entirely on face to face patient interactions without the distractions of all their other tasks!
SCHEDULING
DATA REPORTING
INCREASED JOB SATISFACTION
Forget about creating work schedules, dealing with vacation requests, or figuring out who's going to do the work required if someone calls in sick. We take care of that for you!
FLEXIBILITY
DATA REPORTING
DATA REPORTING
Our Staff is available to work any time of the day, 7 days / week. Just tell us your preferred hours.
DATA REPORTING
DATA REPORTING
DATA REPORTING
We provide data on the number of documents processed, calls handled, abandoned calls, wait times, and more. Make educated HR staffing decisions based on your needs!
SAVE MONEY
PRIVACY AND SECURITY
EXPONENTIAL SAVINGS
Our service is cheaper than hiring your own Staff at local market rates, especially after considering additional labour costs such as vacation, benefits, CPP, EI, WSIB, etc.
EXPONENTIAL SAVINGS
PRIVACY AND SECURITY
EXPONENTIAL SAVINGS
With minimal annual increases in cost, our staffing solution gets cheaper compared to having in-person staff with each passing year! Your in-person staff would be due for raises and increased vacation over time.
PRIVACY AND SECURITY
PRIVACY AND SECURITY
PRIVACY AND SECURITY
Our staff works in a secured environment and understands HIPAA and PHIPA privacy compliance, reducing the risk of any privacy or security breaches.
Phone Won't Stop Ringing? We Can Help!
STANDARD Plan
The Most Cost Effective Option
Up to 40% cheaper than hiring in-person staff.
Training Done Your Way
Have your most experienced staff train your Agents by sitting with and guiding them on a live screen share in MS Teams / Google Meet, etc. to ensure training is done the way you like it.
Hire Quickly
This is the best choice if you need Admin help ASAP. Your new Agent can be working for you in just 3 weeks!
PREMIUM Plan
Savings
Up to 25% cheaper than hiring in-person staff.
You Train Us, We Train Them!
Prior to launch day, we will have a meeting to review your workflow and how you want us to navigate your EMR. Once we know how your clinic operates, we will take charge of training our staff and you won’t need to train anyone else unless your workflow changes.
Backfill Training
In the event that your Agent leaves, we will train their replacement.
Contact Us to sign up!
Ottawa, Ontario, Canada
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